Post by Loberine on Jun 8, 2016 14:55:18 GMT
Your request (#6553288) has been marked solved.
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Lukas R., Jun 8, 10:48 EDT:
Hello Loberine,
Thank you for contacting Rockstar Support, and for letting us know about this issue with crew emblems. We'll let the right people know about this issue, and an investigation will go forward. We appreciate your ongoing patience as we investigate the issue. Unfortunately at this moment in time we cannot give an exact time for a response but we can confirm that the issue will be looked into. Should you run into any further issues in the meantime then we would be happy to assist you with them. Thanks again.
Best regards,
Lukas R.
Rockstar Support
Loberine, Jun 8, 10:00 EDT:
The crew emblem feature was fine for 1 year then suddenly some weeks ago, the emblem backgrounds became white, after this happened, every other emblem we put has a white background totally wrecking the way it looks, and to be honest it looks like shit... I tried changing between different emblems with futility. We really need a solution or a workaround please!
Feel free to respond directly to this email and your comments will be added to the ticket.
To review the status of the request and add additional comments, follow the link below to log on to Social Club and you will then proceed to your support ticket.
Note that Social Club is a free Rockstar community service which offers access to special in-game bonuses and exclusive website features. If you do not already have a Social Club account, you will need to create an account after clicking the above ticket link to access your ticket. If you do not have a Social Club account, you can still update your ticket as necessary by replying directly to any emails you receive from Support.
Lukas R., Jun 8, 10:48 EDT:
Hello Loberine,
Thank you for contacting Rockstar Support, and for letting us know about this issue with crew emblems. We'll let the right people know about this issue, and an investigation will go forward. We appreciate your ongoing patience as we investigate the issue. Unfortunately at this moment in time we cannot give an exact time for a response but we can confirm that the issue will be looked into. Should you run into any further issues in the meantime then we would be happy to assist you with them. Thanks again.
Best regards,
Lukas R.
Rockstar Support
Loberine, Jun 8, 10:00 EDT:
The crew emblem feature was fine for 1 year then suddenly some weeks ago, the emblem backgrounds became white, after this happened, every other emblem we put has a white background totally wrecking the way it looks, and to be honest it looks like shit... I tried changing between different emblems with futility. We really need a solution or a workaround please!
Have you not been in GTV8 before or is it for the first time? 